A circa two hour session that is ideal for new starters, support staff and those requiring a refresher on core legislation and regulation and how to comply.
Background to the legislation
Penalties and risks for non-compliance
Estate Agents Act – terms of business, handling offers etc.
Money Laundering Regulations – compliance must do’s.
Consumer Protection Regulations – material information, referral fees etc.
GDPR – compliance must do’s.
Redress schemes – codes of conduct, obligations
Advertising & Board Regulations – compliance must do’s
Course leader: Michael S Day MBA FRICS FNAEA FARLA